Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. We are committed to transparency regarding data collection practices and your privacy rights under UK data protection legislation. This policy applies to all users accessing our services from Great Britain and provides comprehensive information about cookie usage, your choices, and how to manage your preferences. Last updated: January 22, 2026.
What Are Cookies
Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognise your browser and remember certain details about your visits. Cookies serve various purposes, from essential site functionality to personalised gaming experiences and targeted marketing communications.
Similar technologies include web beacons, pixel tags, local storage objects, and session replay tools. These technologies work alongside cookies to collect usage data, analyse player behaviour, and improve our services. We use both first-party cookies (set directly by our domain) and third-party cookies (set by external service providers) to deliver comprehensive gaming experiences.
Understanding cookie functionality helps you make informed decisions about your privacy preferences while enjoying our gaming services.
Types of Cookies We Use
We categorise cookies based on their functionality and purpose within our gaming environment:
- Strictly necessary cookies enable core website functions including secure login, payment processing, and regulatory compliance features required for licensed gaming operations
- Performance cookies collect anonymous data about site usage, page load times, and technical performance to optimise gaming experiences
- Functional cookies remember your preferences, language settings, gaming history, and customisation choices to personalise your visits
- Marketing cookies track your browsing patterns to deliver relevant promotional offers, bonus notifications, and targeted advertising across our network
- Analytics cookies help us understand player behaviour, popular games, deposit patterns, and overall platform usage through detailed statistical analysis
- Security cookies detect fraudulent activity, prevent unauthorised access, and protect both player funds and personal information
- Session cookies expire when you close your browser, while persistent cookies remain for predetermined periods to maintain preferences across visits
How We Use Cookies
Our cookie usage serves specific purposes within the online gaming environment. Essential cookies enable secure account access, payment processing, and compliance with UK Gambling Commission requirements. These cannot be disabled without affecting core functionality.
Performance tracking helps us identify technical issues, optimise game loading speeds, and ensure smooth gameplay across different devices and browsers. We monitor which games are most popular, peak playing times, and user navigation patterns to enhance overall platform performance.
Personalisation cookies remember your favourite games, betting preferences, deposit limits, and display settings. This creates tailored experiences that match your gaming style and preferences without requiring repeated configuration.
Marketing cookies enable us to present relevant promotional offers based on your gaming activity and interests. We may show bonus notifications for games you frequently play or highlight new releases that match your demonstrated preferences.
Fraud prevention systems use cookies to detect unusual activity patterns, multiple account creation attempts, and suspicious betting behaviours that could indicate problem gambling or fraudulent activity.
Third-Party Cookies
We collaborate with various third-party service providers who may set cookies through our platform. Payment processors use cookies to facilitate secure transactions and remember payment preferences for faster deposits and withdrawals.
Game developers embed cookies within their software to track game performance, collect usage statistics, and deliver personalised gaming experiences. These cookies help optimise individual game functionality and performance.
Analytics providers like Google Analytics collect anonymised data about site usage patterns, helping us understand player behaviour and improve our services. Social media platforms may set cookies when you interact with sharing features or embedded content.
Advertising networks use cookies to display relevant promotional content both on our platform and across other websites you visit. These cookies create profiles based on your interests and browsing history.
Customer support tools may use cookies to maintain conversation history and provide contextual assistance during your gaming sessions.
Managing Your Cookie Preferences
You have several options for controlling cookie usage on our platform. Our cookie consent banner allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category.
Browser settings provide additional control over cookie acceptance and storage. Most browsers allow you to:
- Block all cookies from all websites
- Block third-party cookies while allowing first-party cookies
- Delete existing cookies stored on your device
- Set up notifications before cookies are placed
- Create exceptions for specific websites
Account settings within our platform include privacy preferences where you can adjust marketing communications, personalisation features, and data sharing options. These settings override general cookie preferences for logged-in users.
Regular cookie management helps maintain your desired privacy level while ensuring optimal platform functionality.
Browser-Specific Instructions
Different browsers require specific steps to manage cookie preferences effectively:
- Chrome users can access cookie settings through Settings > Privacy and Security > Cookies and other site data, where you can block third-party cookies or clear existing data
- Firefox provides cookie management through Options > Privacy & Security > Cookies and Site Data, offering granular control over cookie acceptance policies
- Safari users can manage cookies via Preferences > Privacy, including options to prevent cross-site tracking and block all cookies
- Edge offers cookie controls through Settings > Site permissions > Cookies and site data, allowing custom rules for specific websites
- Mobile browsers typically include cookie settings within their privacy or security menus, though options may be more limited than desktop versions
Remember that blocking essential cookies may prevent access to account features, payment processing, and other core gaming functions.
Your Rights and Choices
Under UK data protection legislation, you have specific rights regarding cookie usage and personal data collection. You can withdraw consent for non-essential cookies at any time through our preference centre or browser settings.
Access requests allow you to see what information cookies have collected about your gaming activity. You can request deletion of personal data associated with cookie tracking, though this may affect personalised features.
Opt-out mechanisms are available for marketing cookies and advertising networks. Many third-party providers offer industry-standard opt-out tools that work across multiple websites and platforms.
Data portability rights enable you to request cookie-collected data in machine-readable formats for transfer to other service providers.
If you have concerns about our cookie practices, you can contact our data protection team or lodge complaints with the Information Commissioner’s Office. We are committed to addressing privacy concerns promptly and transparently while maintaining compliance with all applicable regulations.